Deaf Awareness

Figures representing a presentation, someone standing in front of a light source and a group of people

About The Course

Our half-day course will train your staff to provide better service to people with a hearing loss.

Topics covered include:

  • How to communicate with a d/Deaf or hearing-impaired person;
  • How to get the attention of such a person and what NOT to do;
  • Understanding deafness;
  • Developing Communication Tactics for successful outcomes;
  • The differences between deaf people;
  • How common deafness is;
  • Types of hearing loss;
  • The impact of sound;
  • The impact of deafness;
  • The language & culture of deaf people;
  • Hearing aids and lip reading;
  • Tinnitus.

This course can be provided anywhere in the south east on mornings, afternoons, evenings or weekends.

A certificate of competence will be awarded to everyone who successfully completes the course.


Provide your staff with this valuable training for just £25 per person, (subject to a minimum number of 12 persons attending the course). Our standard cost is £300 plus our tutor's mileage from Canterbury or Maidstone. Staff from multiple sites can be accommodated on one course.

Contact & Booking

Please contact us for further information at or on 01622 691151.

Please download the application form here and send this to Hi Kent as soon as possible. We look forward to welcoming you to your course!

Download application form