Deaf Awareness Training

About the Courses

HI Kent can provide Deaf Awareness Training for any front-line staff whose job brings them into contact with members of the public.

The courses vary from an extensive introduction lasting three hours to a more in-depth course lasting five hours. The information is presented in an enjoyable, inclusive style that staff will engage with and find invaluable.

The course will help your workforce to provide a better service for the one-in-six members of the community who have a hearing loss.

Course A - An Introduction to Deaf Awareness (3hrs)

A half-day course providing knowledge to assist front-line staff who offer services to people living with hearing loss; customers, clients, patients, or family members. The course offers the following elements:

  1. Understanding Deafness
  2. Tinnitus
  3. Developing Communication Tactics
  4. The Differences Between Deaf People
  5. How Common is Deafness?
  6. The Impact of Sound
  7. The Impact of Deafness
  8. Language & Culture of Deaf People
  9. Hearing Aids & Lipreading
  10. Useful Apps

Cost is £350.00 including travel within Kent. Outside of Kent incurs a mileage charge of 45p per mile from/to Canterbury.

A certificate of competence will be awarded to students who complete this course.

The maximum number of delegates on these courses is 15, unless agreed with the tutor in advance.

This course can be provided anywhere in the world via Zoom, or in person in the South East of England. Morning, afternoon, evening or weekend courses are available.

Course B - Deaf Awareness Training (5hrs)

A five hour course providing in-depth knowledge to assist front-line staff offering services to d/Deaf and hearing impaired customers and clients. The course offers the following elements:

  1. All of the above from the half day course +
  2. Types of Hearing Loss
  3. Technical Aids to Communication (TAC's) inc Apps
  4. Human Aids to Communication (HAC's)
  5. Hearing Loss and the Elderly

Cost is £600.00 including travel within Kent. Outside of Kent incurs a mileage charge of 45p per mile from Canterbury.

Many additional modules can be added depending on the client base you are hoping will benefit from your staff having this training.

A certificate of competence will be awarded to students who complete this course.

The maximum number of delegates on these courses is 15, unless agree by the tutor in advance.

 

For further information, please download and complete the application form below and email to j.lambert@hikent.org.uk, call 01227 760046, or text 07393 593030.

We look forward to welcoming you to your training!


"The learning opportunity given to our medical students was very impactful. We have received lots of positive comments from both students and staff on your sessions."

A man called Jon teaching a group of people, sat at tables, about deaf awareness


"This has given us all an increased awareness of how hearing loss impacts on life, things we could do differently, resources we can use, including apps, and how to use them."    - hospital staff

In recent feedback from staff at a Kent hospital, who attended Deaf Awareness Training, they said that the course:
  • 'has improved my confidence to ask patients & colleagues for their hearing needs & requirements'
  • 'means I can definitely communicate better with people with a hearing loss'
  • 'gave us great tips to improve our communication with d/Deaf people'
  • 'means I will be able to look after deaf patients more effectively'