Deaf Awareness Training

About the Course

Hi Kent can provide Deaf Awareness Training for any front-line staff whose job brings them into contact with members of the public.

The course lasts half a day and the information is presented in an enjoyable, inclusive style that staff will engage with and find invaluable.

The course will help your workforce to provide a better service for the one-in-six members of the community who have a hearing loss.

Our half-day course will train your staff to provide better service to people with a hearing loss.

Topics covered include:

  • How to communicate with a D/deaf or person with a hearing loss
  • How to get the attention of such a person and what NOT to do
  • Understanding deafness
  • Developing communication tactics for successful outcomes
  • The differences between deaf people
  • How common deafness is
  • Types of hearing loss
  • The impact of sound
  • The impact of deafness
  • The language & culture of D/deaf people
  • Hearing aids and lipreading
  • Tinnitus

This course can be provided anywhere in the world via Zoom, or in person in the South East of England. Morning, afternoon, evening or weekend courses are available.

A certificate of competence will be awarded to everyone who successfully completes the course.


Provide your staff with this valuable training for just £25 per person, (subject to a minimum number of 12 persons attending the course). Our standard cost is £300 plus our tutor's mileage from Canterbury or Maidstone. Staff from multiple sites can be accommodated on one course.

Information and Booking

Please contact us for further information at, on 01227 760046, or text 07393 593030.

Please download the application form and email it to Hi Kent as soon as possible. We look forward to welcoming you to your training!

"The learning opportunity given to our medical students was very impactful. We have received lots of positive comments from both students and staff on your sessions."

A man called Jon teaching a group of people, sat at tables, about deaf awareness

"This has given us all an increased awareness of how hearing loss impacts on life, things we could do differently, resources we can use, including apps, and how to use them."    - hospital staff

In recent feedback from staff at a Kent hospital, who attended Deaf Awareness Training, they said that the course:
  • 'has improved my confidence to ask patients & colleagues for their hearing needs & requirements'
  • 'means I can definitely communicate better with people with a hearing loss'
  • 'gave us great tips to improve our communication with d/Deaf people'
  • 'means I will be able to look after deaf patients more effectively'