Technology Help

We offer this service for anyone with a hearing loss who struggles to use their devices, including computers, tablets and smartphones.

We can help with different apps and Bluetooth connectivity.  We can help you if you are having trouble pairing your Bluetooth hearing aids to your mobile phone and downloading the App to control your aids.

We can also help with the setting up of traditional assistive equipment and how to use it including assistance with using amplified telephones with the new BT Digital Voice.

This support can be provided:

  • face-to-face at our Maidstone office
  • face-to-face at our Canterbury office
  • face-to-face in your home
  • over the phone
  • via an online platform such as Zoom or WhatsApp
  • via email

If you are interested in this service, please contact us by phone 01622 691151, text 07939 593030 or email enquiries@hikent.org.uk