How the Service Works

  • Refer yourself or someone else for an assessment by completing this form
  • Once you have made the referral, your information will be processed and you will be assigned an assessment officer
  • You will be contacted and offered an appointment. Due to demand, this appointment might be up to 10 weeks after your referral
  • Your assessment officer will discuss your needs and the options available at your assessment
  • Once you have been assessed, your equipment will be ordered for you from NRS
  • NRS will then communicate with you regarding delivery, installation, and demonstration

Please be aware that KCC place limitations on the equipment which can be provided on assessment, such as the exclusion of certain items and a limit of only one item of each type. Your assessment officer can discuss this in detail with you at your assessment.

Equipment provided by NRS through an assessment comes with lifetime support. If you have any issues with it, please contact NRS so that they can help. This includes the return of equipment that is no longer required.

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"You couldn’t have done anything more for me than you have done. It helped me a great deal during the assessment to be in a happy, relaxed atmosphere."