How a Clinic Works

Our Hearing Aid Maintenance clinics are free of charge and open on a drop-in basis. There is no need to make an appointment. You will be seen in order of arrival.

Our clinics are run by trained volunteers and they are able to change batteries, clean, and re-tube hearing aids, while you wait.

If your aids were prescribed by the Medway group of hospitals (Medway, Gravesend, Darent Valley & Sittingbourne) we are restricted on how we can help, but are usually able to re-tube into ear moulds and give batteries.

If your aids were prescribed by Borough Green Medical Practice and you have a:

  • blue and white card - unfortunately we are currently unable to help you with tubing or batteries
  • brown book - we are able to help you with batteries and tubing.

If you cannot visit a clinic yourself, please ask a family member, friend, carer, or neighbour if they can help you. They just need to bring your hearing aids and NHS brown book/blue & white book/white card.

"I'm happy to say that I've been and collected batteries from a very nice volunteer at one of your clinics. I did feel sorry for the two guys working as there was a long queue. But they were doing a fantastic job and my thanks go to them, and Hi Kent, for this great service."

Please be aware that, due to volunteer availability and unforeseen circumstances, dates and times might vary, so please check any banner at the top of the home page before coming.

Please note that not all venues have parking.

Please support our clinics and help keep them running by attending in person if at all possible. Donations are always welcome and help us to keep this service running.