Ear Care Service and Wax Removal

A build up of wax in the ear canal is common and can cause significant discomfort and unpleasant symptoms including:

blocked sensations
hearing loss
ear pain
tinnitus
inability to hear, even with hearing aids
Vertigo (dizzy spells)

2/3 of GP surgeries no longer offer ear checks or wax removal services. Those who are still able to access the service on the NHS, experiencing long delays on waiting lists.

For people who cannot get this treatment via their GP practice, or choose not to wait, and would prefer to get the issue resolved quickly and safely, HI Kent are able to offer advice and guidance on wax management, treatment, and wax removal. This is at a reasonable cost with a professionally trained, trusted, and qualified Ear Care Practitioner. Our Ear Care Practitioner can carry out an ear examination, followed by wax removal via Microsuction, if removal is required.

A black and white diagram showing the parts of the ear

What is Microsuction?

Microsuction is considered a safer method of wax removal than the traditional syringing treatment. Rather than forcing water into the ear canal at pressure, which can cause damage to ear drums, increase the likelihood of ear infections and leave water in the ear canal, Microsuction involves inserting a small sterile suction tube into the ear canal to meet the wax and gently remove the wax from the ear.

It may be necessary to treat your ear with oil or drops before Microsuction. Our practitioner will examine your ear and discuss any necessary treatment with you before proceeding.

In some cases, a follow up appointment will be required.

Ear checks can be carried out at a cost of £10.

For Ear checks with wax removal, the total cost will be £50.

What Now?

To book an appointment at our Canterbury centre, please contact us on 01227 760046, text 07512 073841, or email us at earcare@hikent.org.uk. We can also offer advice on all aspects of ear care and wax removal options, so feel free to contact us for further information.

We will also be holding a Christmas clinic at the Canterbury centre for ear care appointments on the 30th December 2024, by appointment only. Please contact us on 07512 073 841 or email earcare@hikent.org.uk

We will now also be holding clinics at our Maidstone Head Office. These clinics will take place from 9.30am - 4.30pm on:

10th January 2025
24th January 2025

To book an appointment for one of our Maidstone clinics, please also contact us on 01227 760046, text 07512 073841, or email us at earcare@hikent.org.uk.

Home Visits

Home visit appointments may be arranged in certain circumstances for those who are housebound but prices will vary depending on location. Please contact our Canterbury centre on 01227 760046 or email us at earcare@hikent.org.uk where we will be happy to discuss your needs.

Testimonials

Thank you so much Hi Kent for the micro suction which was carried out by Zoe today.
It is wonderful to know we have such a professional facility in Canterbury.
Zoe was extremely helpful and positive and took great care to explain the procedure before she began. She ensured I felt at ease and this gave me the confidence to ask questions.
The results, once the procedure was completed, have been excellent.
Jose

I recently experienced the earwax removal service offered by Zoe at the Northgate office.
It was excellent.
A professional, efficient and quick job with 'before' and 'after' photos to show results.
To be recommended. And a very competitive price to Specsavers.
Tom

My mum is very critical, but had nothing but gushing praise for Zoe.
She was clear, explained everything until she was happy my mum understood, and was incredibly sensitive to my mum's worries and concerns.
It was a tricky procedure, but was sorted in one visit and with minimum discomfort.
Zoe instilled confidence in my mum, who didn't experience the side effects she had previously had with ear syringing.
I was fascinated with the equipment, and the whole thing, and Zoe kindly accommodated that! Never patronising and totally professional.
I really cannot speak highly enough of Zoe and the whole team. Thank you, thank you, thank you!
Julie

Just to say thank you for sending Zoe to see Helen. Zoe was so professional at her work and made Helen calm.
She started with a gentle approach and was then was able to clear wax from both ears, showing us pictures on her camera of inside Helen's ear.
She is a credit to your charity and we look forward to welcoming her back in the future
Peter obo Helen